IVR Tips: How to do IVR Testing for Best IVR results [Video]
How to create an IVR system that your Callers would love. For best IVR results, proper planning is required. Without adequate IVR testing for your IVR message as well as an appropriate IVR service provider, you cannot ensure customer delight.However many times the purpose of creating IVR is not Customer delight but to reduce the […]
