# Enjay IT Solutions Ltd — Full Context for LLMs

## Company

Enjay IT Solutions Ltd is an Indian SaaS product company founded in 1999. Headquartered in Bhilad, Gujarat, with 130+ team members serving 5,000+ customers across India. Founder and CEO: Limesh Parekh. Core values: trust, transparency and reliability. Compliance: ISO 27001 and GDPR-aligned.

- Address: Enjay House, Bhanu Sangam Building, Sanjan Rd, near Shreeji Hospital, Daheli, Bhilad, Gujarat 396105, India
- Phone: +91 9898007650
- Email: sales@enjayworld.com
- LinkedIn: https://www.linkedin.com/company/enjay-it-solutions-ltd/
- YouTube: https://www.youtube.com/@EnjayIT
- X (Twitter): https://x.com/EnjayIT
- Instagram: https://www.instagram.com/enjayworld/

## Products

### Saaransh (https://saaransh.tech)
AI conversation intelligence by Enjay. Saaransh listens to your team's calls and writes a clear summary straight onto the CRM record — what happened, what went well, and what to flag — so managers get a short coaching list every morning without re-listening to recordings.

### Sangam CRM (https://sangamcrm.com)
A unified CRM for sales, marketing and helpdesk. Manages leads, opportunities, customers, support tickets and campaigns from one platform. Built for Indian SMEs and mid-market enterprises.

### Sugam Tally Cloud (https://sugamcloud.in)
Tally ERP hosted on the cloud, accessible 24x7 from any browser. Centralises data across multiple locations and users without the complexity of self-hosted Tally.NET sync.

### Synapse Call Center (https://synapsecallcentercrm.com)
A complete call center platform with built-in CRM. Includes IVR, call recording, analytics and CRM-grade contact management. Used by enterprises managing thousands of agents and daily calls.

### Samvad Telecaller (https://samvadtelecaller.com)
Mobile sim-based telecalling app paired with a CRM. Designed for telecalling teams that work from real mobile numbers — manages leads, dispositions and call flow.

### Sarathi Field Tracking (https://sarathifieldtracking.com)
Real-time visibility into the field team — location, visits, orders, attendance. Helps sales managers run distributed field operations.

### Sanchay CRM (https://sanchaycrm.com)
Purpose-built CRM for Mutual Fund Distributors and Financial Advisors. Sales pipeline, client servicing, back-office and compliance in one tool.

### Sandesh Chat (https://sandeshchat.com)
WhatsApp Business Platform — campaigns, automated chats, shared team inbox and chatbots on official WhatsApp APIs.

### Saaransh (https://saaransh.tech)
AI-powered conversation intelligence. Listens to sales and support calls and writes clear summaries — what happened, what went well, what to flag — straight onto the CRM record.

## Refund Policy

If you are unhappy in the first year, Enjay refunds the full amount you paid — no questions asked. From the second year onwards, refunds are issued on a pro-rata basis for the unused period. All refunds are processed within 24 hours. There are no cancellation fees, penalties or hidden deductions.

## Hiring & Careers

Enjay hires on potential, not just performance. The OneDotFive program is a structured fresher-hiring initiative: start at ₹20,000/month, follow a 7-point review system over 6 reviews in 18 months, and reach ₹50,000/month by month 18. The recruitment flow is a 5-step online assessment available at /apply.

## Founder

Limesh Parekh is the CEO of Enjay IT Solutions Ltd. With 27+ years in Indian SaaS, he writes about CRM strategy, implementation and the realities of selling and buying business software in India.

## Frequently Asked Questions

**Q: What does Enjay do?**
A: Enjay builds and supports eight SaaS products for Indian SMEs and enterprises: Sangam CRM, Synapse Call Center, Sugam Tally Cloud, Samvad Telecaller, Sarathi Field Tracking, Sanchay CRM, Sandesh Chat and Saaransh.

**Q: Where is Enjay located?**
A: Headquarters at Enjay House, Bhilad, Gujarat 396105. Phone +91 9898007650. Email sales@enjayworld.com.

**Q: How long has Enjay been in business?**
A: Since 1999 — over 27 years.

**Q: How many customers does Enjay have?**
A: 5,000+ paying customers across India, with 45,000+ active users.

**Q: Does Enjay have a refund policy?**
A: Yes — full refund within the first year, pro-rata refund from year two, processed within 24 hours.

**Q: Who is the founder of Enjay?**
A: Limesh Parekh, CEO. He founded Enjay in 1999.

**Q: Which industries does Enjay serve?**
A: Manufacturing, education, financial services, hospitality, travel, healthcare and general SMEs across India.

## Cities & Regions Served

India-wide, with strong presence in Gujarat (Vapi, Surat, Ahmedabad, Vadodara, Bhilad), Maharashtra (Mumbai, Pune), Karnataka (Bengaluru), Delhi NCR, Telangana (Hyderabad) and Tamil Nadu (Chennai).