Category: CRM Buying Guide

How to buy a CRM? The secrets that no one tells you. (Video)

Your CRM requirement cannot come from CRM features. Your CRM requirement comes from the problems that you want to solve and the goals you want to achieve.  The purpose of this video is to make the most authentic CRM buying guide. Before understanding how to buy CRM, I request you to look at the previous […]

How not buy a CRM? Seven mistakes to avoid (Video)

Old methods of purchase and procurement don’t work with CRM. Traditional methods of comparison charts and Lowest bidder wins don’t work for buying a CRM.  This video is in two parts. First, we discuss how not to buy a CRM, and then in the second video, we will discuss the foolproof way of buying a […]

Is CRM Costly? Five-way analysis. (Video)

CRM is costly only if we don’t use it. Also, we should consider it as a necessary HR expenditure. Why do we provide Tea/Coffee or chairs for our team members to work? To increase employee productivity. Right? CRM also comes in the same category.  Most of the SMEs think that CRM is very costly (they […]

How CRM Audit helps to improve CRM Usage and CRM Adoption for our Clients

CRM Implementation is not a one time process. Continuous CRM Audit process is a must to have adequate CRM Usage and CRM adoption. At Enjay, we have a very elaborate process for CRM Audit, to help our Clients take maximum benefit of the platform. Small business and large Businesses deploy Customer Relationship Management – CRM […]

Complete Guide to Sales Tracking

Sales Tracking is one of the complex components of Sales Management. Sales tracking includes tracking Sales Team, Sales Process, and Sales Funnel.

Definitive Guide to CRM Dashboard for Sales and Helpdesk

Jack Welch says, In God we trust, all others bring Data. CRM Dashboard is the place where all the data is visible. The idea is that if it’s measurable, it can be manageable. But if it’s measurable in Real-time, it’s manageable in a much better way. CRM or Customer Relationship Management helps to manage Marketing, […]

CRM Implementation process and Role of both the team [Video]

How to make your CRM Implementation Plan succeed? Most of CRM Implementation fails because CRM Planning and Implementation are either absent or not in line. How to implement CRM Software has always been an unanswered question, especially for first time CRM Implementers. Enjay is one of the best CRM Implementation companies. In this article, I […]